Here are some helpful answers to questions we get all the time. Want to talk in person? Chat with our Care Team in Kansas City, Missouri, (que también hablan español) or email us at children@children.org.
We’re a top-rated child and youth development organization in Kansas City — proud hometown of the world’s best BBQ, great jazz and some pretty amazing sports teams. (Side benefit: Living and working in the U.S. Midwest keeps our overhead costs low.)
But our mission goes well beyond our great city: We help children and youth around the world break free from poverty. Through transformative programming provided by trained community members, we engage children and youth at our community centers. For those living farther from the centers, we take this programming into their neighborhoods. Our fun and holistic curriculum shapes children and youth into young adults who are confident, prepared to secure steady employment and empowered to positively influence others. We deliver this curriculum in 10 countries (Colombia, the Dominican Republic, Ecuador, Guatemala, Honduras, India, Mexico, the Philippines, the USA and Zambia).
For nearly 90 years, we’ve developed a high-impact methodology that gives children in poverty the tools they need to create brighter futures for themselves and their communities. With your support, children and youth receive educational, health care, emotional, social and job skills support over the first two critical decades of their lives. The regular sessions equip them with in-demand knowledge and training. This ultimately provides pathways to jobs and careers that can markedly improve their families’ economic reality.
We've been around awhile. Back in 1936, our organization was originally dedicated to healing disabled children and providing outreach to widows and orphans. Today, we support over 218,000 children and youth through our programming.
To help end global poverty. And we believe the best way to solve poverty is to start with children and youth.
Most children born into poverty have very little control over their lives and futures, so we’re working to change that. We believe we can make a difference in the world and poverty is a solvable issue. We also believe once you break the cycle of poverty for one child, you’ll impact generations to come.
Our goal is that every child emerges from our programming as a confident, sustainably employed young adult who is equipped with the mindset, tools and skills to be a positive multiplier of good in their community.
Children International has received 4 out of 4 stars by Charity Navigator, with the highest score of 100 in the area of accountability and transparency.
Children International has earned Candid’s Platinum Seal of Transparency.
We are named a "Top Charity" and awarded a grade of "A-" by CharityWatch. This rating is based solely on financial efficiency measurements. Great Nonprofits named us a "Top-Rated" charity, based on feedback from volunteers, donors and people served by nonprofits.
Children International meets the highest marks in achieving the 20 Standards for Charity Accountability, as determined by the Better Business Bureau (BBB).
No, our supporters, volunteers, staff, children and their families span all beliefs and backgrounds. And we all share the same goal: breaking the cycle of generational poverty.
We have about 1,250 amazing people here in Kansas City, Missouri, and around the world who support our children and youth.
If you’re interested in meeting some of our people, you can find out more about our leadership and our president and CEO, Susana Eshleman. Also, our board of directors, a group of passionate business and nonprofit-minded individuals, helps oversee our organization.
If you’d like to talk to someone directly, you can always call, email or chat with our Care Team.
We’re looking for the best, brightest and most passionate people on the planet. You can check our career opportunities to see openings.
First, we love people who do their homework, especially when it comes to how they spend their giving dollars. In 2024, 80% of our total operating expenses supported the programs and activities that help our children and youth. We work hard to keep our overhead costs low, so that our children can have as many benefits as possible. Learn more
Great question. We have short and long answers below.
Short answer: No, we don’t give funds directly to the children, but your support is invested directly into programs that impact your child's future.
Long answer: Your giving dollars ensure sponsored children have access to tailored programs that help them achieve critical development milestones, as well as caring local staff and volunteers.
When you become a sponsor, it means your child is immediately able to access basic program services for health, education, social and emotional growth and employment.
Many of our expanded programs need additional funding to allow more children to participate. So occasionally we ask supporters to donate to specific programs. We develop these programs so that each country can deliver contextualized support to our children based on their specific needs where they live.
We deliver our programs so that each country can provide better, more customized support for children. Our mission is that every child graduates from our program healthy, educated, employed and empowered to break the cycle of poverty.
We take a lot of security steps to ensure your donations are safe and support programs that deliver the most impact. For starters, your donation is directly deposited into the bank, which means the donations are handled in a secure and professional way from the moment they are received. We also have independent CPA firms audit each agency every year. Plus, we do our own internal agency audits annually. And you can visit our community centers and see for yourself how your impact directly benefits children and youth.
Our local social workers determine which families need the most help. After meeting with family members, we use an assessment tool to determine if they are eligible. The social workers look at aspects such as a family’s source of income, how reliable it is, the number of family members living in the home, the number of beds, the number and types of possessions, and whether the household is led by a single parent. Our assessment helps us develop a score that provides an overall way to look at a family’s need. We also look at where the family lives to make sure they live close enough to be able to easily access our programs and services; providing services to as many kids as possible in a concentrated area allows our programs to reach farther. Our local volunteers — who know the neighborhoods first hand and the people living there — are often the first to suggest a family that is in dire need of help. Then our social workers do the due diligence and the math.
We operate near villages and in communities where there is great need. We strive to involve as many disadvantaged families as we can in our program and try to ensure that all families in one community receive the help they need before enrolling children in a different area.
All children are eligible for sponsorship if they are in need of assistance. We do not ask questions concerning religious beliefs, family background, political beliefs, or any other questions that may exclude certain children. We believe that if a child needs help, he or she should receive it.
We work hard to keep costs down while keeping the quality of our programs way up. To do that, we:
Absolutely. Check out any of this official paperwork, and if you want to learn more, you can also contact our Care Team.
If you live in the U.S., all your contributions and donations to Children International are tax-deductible. Getting your tax receipt is easy! Just log in to see your giving history and print a copy of your tax receipt.
Children International's tax identification number, or EIN is 44-6005794
You can donate by debit or credit card, PayPal, check or money order. (If you’re sponsoring a child, you can choose a monthly, quarterly, semiannual or annual schedule.)
If for any reason you would like a refund for your donation, we will process the refund, using the original method of payment. It may take up to 10 business days (depending on your bank) for a refund to appear on your account.
You can cancel your monthly giving anytime by contacting our Care Team.
More than 10,000 companies nationwide will match their employees’ gifts to Children International. Find out if your company is one, and double the impact of your gift!
Simply put, you’re investing in the life of a child. You're giving children the tools they need to create a brighter future for themselves, their families and their communities.
Our data-driven approach measures the outcomes of our programs aimed at helping them graduate healthy, educated, empowered and employed.
Your sponsorship support ensures access to life-changing assistance, such as:
If you choose, you can exchange messages and photos to keep up with what’s going on in your child’s life and to offer encouragement. And we encourage our sponsors to visit to see the impact sponsorship provides. Children raised in poverty experience many losses, but often the greatest loss is hope for a better future. By becoming a child’s sponsor, you can kick-start better opportunities, and your child will grow up with the knowledge that you (despite your distance) believe in her.
While it’s true that all our children are “at risk” and eligible for sponsorship, those children who have a ‘most at risk’ red flag are facing the least stable living situations. The criteria to determine the ‘most at risk’ flag are related to basic necessities and include the availability of electricity, clean water, sanitary conditions, sleeping accommodations and the presence of parents. While waiting time and income are additional concerns, they are not factors of this flag. Also, income is very hard to compare from country to country and, especially for our families, it can fluctuate greatly from day to day.
Although we no longer offer sponsorship for children in the U.S, we have a unique monthly donation program that supports kids in Little Rock, Arkansas, a state where nearly 1 in 3 children live in poverty. Child poverty in the U.S. is a major issue.
“Common Good” is a new Social-Emotional Well-Being and Learning (SEWL) Program that is designed to enhance the emotional and social skills of students in Little Rock. This program focuses on developing five core competencies: self-awareness, self-management, social awareness, relationship skills, and responsible decision-making. By fostering these skills, this new program aims to improve students' academic performance and overall well-being.
If you’re interested in supporting U.S. kids, contact our Care Team.
You can write and send photos digitally anytime. (We can’t overstate how much your child would love to hear from you. They especially love receiving photos!) Your letters provide hope and encouragement for your child.
If you’ve created an account on MyCI, writing your child is as simple as going into the message center and choosing a template.
If you have any questions or need assistance setting up an online account so that you can send letters, cards and photos digitally, please contact us at 800-888-3089. A member of our Care Team will be happy to assist you.
At a loss for what to write? These blogs offer up some suggestions.
We also want to point out that our child-protection policy is very strict, so we review (and translate) every letter before sending it to your child.
Yes, you will be your child’s only sponsor. However, they may have had a previous sponsor who could not continue their support.
Yes, at any time. If, for any reason, you can’t continue sponsoring your child, you can cancel your monthly giving by calling or contacting our Care Team. If you have a temporary financial hardship and would like to plan on renewing your sponsorship in the future, please call us so we can discuss ways you can stay connected with your child.
We make a commitment that we’ll be a part of sponsored children’s lives until they graduate from our program. If you must cancel, we work to find a new sponsor as soon as possible.
If you run into financial hardship, we may be able to suspend your monthly gift commitment for a short time and keep you as your child’s sponsor. Please call our Care Team at 800-888-3089 to learn more.
Yes, absolutely. Just contact our Care Team to connect us with your (willing) family member or friend.
Yes! Being a part of many children’s lives is incredibly rewarding and a wonderful way to learn about different countries around the world.
Poverty looks different depending on the country. In fact, more people have access to a cellphone than a toilet. So, your child may have access to technology (including Facebook) even though their life is extraordinarily difficult. Here are a few other facts about global poverty and technology you might find surprising.
Our children live in very tough circumstances beyond their control. Sometimes a child’s family may move or face other circumstances and will no longer have access to our program. In those instances, we will introduce you to another child for your consideration.
International program: Every child is asked to write a welcome letter to a new sponsor. Typically, you will receive this about 6 weeks after you begin your sponsorship. Beyond that, your child will write to you twice a year, including ongoing correspondence with you. Because it takes a great deal of coordination, children are only required to respond to your letters once every 90 days. But we encourage you to write, as kids really do treasure letters from their sponsors.
English translations will be included from children in non-English-speaking countries. While we do employ translators in some agencies, to reduce costs and use funds more efficiently for programs for our sponsored children, we may use translation software as well as non-professional translators. Spanish-language-preference sponsors who have a Spanish-speaking child will receive their child’s letter directly, while those with children from non-Spanish-speaking countries are translated only in English.
Absolutely! In fact, we want you to share your sponsorship experience with your family and friends. One of the easiest ways to do this is through social media. We do have some considerations to keep in mind when posting. After all, the safety of our children is the upmost importance.
Yes, we consider these to be “extra gifts” and your child will be so excited to know you are thinking of them. Give an extra gift in the My Giving section of MyCI. Once there, click “LEARN MORE” on the Extra Gift card to input an amount for your child (minimum of $50).
You can support your child and the other children in the community in other ways that provide even greater long-term impact, such as giving directly to our programs.
If you live in the U.S., these giving options are also considered tax-deductible gifts to Children International.
For your gift of $100 or more, we’ll notify our agency right away of your donation, and they’ll begin working with your sponsored child’s family to deliver the funds. Our local staff will send information on how your donation benefits the family, and if possible, the child and family will send a thank you letter and photos. As soon as we receive this information, we’ll forward it to you.
For your gift of $50 to $99, the distribution is made on a quarterly schedule, usually March, June, September and December. After your child receives your donation, we'll let you know what they received.
We honor and respect the faiths of all of our sponsored child families. All children, regardless of their faith or religion, receive a gift sent with happy wishes.
Every child in our program receives a birthday gift and a Christmas gift. About two months before Christmas and again before your child’s birthday, we’ll send you a communication giving you the opportunity to make a holiday donation. (You can also log into MyCI to give a gift.) Then we combine all our sponsors’ contributions to make sure every child gets a gift for these special occasions.
We recognize that you may wish to send your child something personal. However, here are three reasons we don’t recommend it:
Instead, we prefer that you send an extra gift if you want to give your child additional support.
However, if you’re willing to take the risk and pay these extra expenses, drop us a note via email or call us. We’ll give you all the details, including the address of our office in your child’s country.
We would love for you to visit your child! Imagine how great it would be to see the impact of your sponsorship in person! Check out the rest of this FAQ to learn more about visiting your child. Or learn more about planning a visit here.
In our international agencies, teens typically graduate from the sponsorship program within three months after their 19th birthday.
We encourage sponsors to send a final letter to wish the young adult luck in the next phase of their life. Once your child graduates, we will send you information about another child waiting for a sponsor.
This is an incredibly momentous occasion! Whether you’ve been your child’s sponsor for 12 weeks or 12 years, you’ve helped them gain the skills they need to succeed and become a powerful force for positive change in their own life, their family and their community.
If you and your child wish to remain in contact after graduation, we will provide information on how to stay connected. We'll also connect you with another child who needs the opportunities provided by your sponsorship to break the cycle of poverty.
If you have other questions, please reach out to our Care Team. We’d love to hear from you!
The number of days a child has been waiting indicates how long they’ve been without a sponsor. The children on our waiting list are a mixture of children who have never been sponsored and those that are awaiting a new sponsor.
Our health programs focus on two important things:
Here are some of the ways your support helps reinforce healthy habits:
And here are ways your support makes health services available and affordable:
NOTE: Because of privacy laws in the countries where we work, we aren’t allowed to share any medical information with sponsors without a parent’s consent.
Education doesn’t have a one-size-fits-all solution. So, we invest your support in a wide range of tools designed to achieve our goal of helping children complete secondary school, which is essential to building a future free from poverty.
Here are some of the ways your support is used for education:
Our Into Employment® Program provides scholarships for qualified youth to continue their education through secondary school, vocational training and even higher education.
If you’d like to know more, get in touch with our Care Team and we’ll walk you through the process to determine if you can provide assistance for your child or any qualified teen.
As a sponsor, you will receive an annual child update that will contain information about your child, including schooling, household details and more.
Also, a great way to find out how your child is doing in school is to write a letter and ask! Not only is it a perfect conversation starter, but it also shows your child you care. If you are interested in financially assisting your child with school, contact our Care Team. We'd be happy to look at opportunities available to your child and the costs associated with them!
Yes! We’d love for you to visit and see the impact of your support. Like other sponsors, you will love meeting your child in person. Please understand there are some logistics involved, so we ask for as much advanced notice as possible — preferably at least 8 weeks. You'll find more helpful information and details here, and you can contact our Care Team at 800-888-3089 or email us at children@children.org.
Each trip has its own unique expenses, but you should make sure to budget for:
You’ll also need to arrange and budget separately for your airfare, hotel and transportation to and from the airport.
We’ll be right there by your side! We follow strict child protection policies to ensure the safety and privacy of everyone involved in the visit, so you will be accompanied by a field staff member at all times during your visit. A translator will also be available during the visit, if needed.
Yes — sharing is the best! We know sponsor visits are wonderful eexperiences to share with others. But we do have some guidelines to make sure that our kids, staff and you, as sponsors, stay safe:
Of course, look at all your photos and use your best judgment before posting. If you think there’s a chance that you shouldn’t post something, it’s probably better to err on the side of caution.
If you still have any questions, feel free to check out this blog post for more info about posting to social media, or contact us at 800-888-3089! We’d be happy to answer any of your questions.
If you just completed a transaction but it’s not showing in your MyCI, please try again later. It can take up to 24 hours to process. If you have questions, please call our Care Team at 800-888-3089.
You can view your next due date in Account Settings. You’ll see the upcoming contribution amount and date listed under Payment Schedule Settings. If this information does not appear to be correct, please contact the Care Team. You also can review past contributions in Account Settings.
You can view your giving history in your Account Settings in MyCI. Keep in mind that contributions received in the last week may not yet be posted.
Most payments are posted to your account within 2 to 3 business days. If a payment isn’t showing up in your account, please contact the Care Team and we will gladly investigate further.
You’ll see the option to add a birthday or Christmas gift about two months before the special occasion. To give a gift, go to My Giving, which you can get to from MyCI dashboard or the MyCI dropdown menu at the top right of this window.
We want all of our children to experience the joy of getting a gift and not feel left out on their birthdays or special holidays. Your gift is combined with others to be sure every sponsored child receives a present, even if their sponsor is unable to send a gift.
If you would like your donation to benefit your child only, you must make an “extra gift” of $50 or more.
Yes! You can give a special gift exclusively for your child by going to My Giving and clicking the Donate or Learn More button under the “Extra Gift” tile.
The minimum amount for special gifts is $50. If your gift is $100 or more, you can provide instructions in the comment box if you wish for anything specific to be purchased with your gift. If you do not enter any comments, the family will purchase what they need most.
Be sure to click “add” to confirm your contribution and proceed to checkout.
If you would like future special occasion gifts to go only to your child and not to our general holiday/birthday funds, please contact our Care Team and let them know so we can make a note in your account.
If you live in the U.S., these giving options are also considered tax-deductible gifts to Children International.
Click to the My Giving and look for the suggested amount indicated. To pay ahead, simply change the suggested amount to more than the monthly amount requested. For example, if the suggested amount is $39, you can pay for two months by editing the dollar amount to $78.
Visit My Giving to see your current total for sponsorship contributions. You can give the suggested amount or change it. Then click Give Now to be taken to the checkout page!
You can change your autopay information in Account Settings.
Click the pen icon in the Payment Schedule Settings section to expand your options. Here you can choose a different card or change the frequency of your payment.
Click the green Save button at the bottom of the box to save your changes.
To cancel autopay, please contact the Care Team at 800-888-3089.
Yes, but you cannot set up autopay with multiple cards through your online account. If you would like to set this up, contact the Care Team directly.
Check out your payment settings in Account Settings. If you see Payment Schedule Settings in the right column, then you’re already signed up for autopay.
If you're not on autopay and would like to sign up, contact our Care Team.
Yes! You can save a card in Account Settings by clicking on Add a new card/bank account.
You can add your bank account information in Account Settings by clicking on either button under the My Payment Preferences heading.
Click on MY CART (the wagon icon at the top of the page) to view your order on the checkout page. From here you can finalize your order.
It varies for each country and, sometimes, even within a country:
Education requirements vary a great deal for each country:
We work closely with each community to understand the most urgently needed items for children and their families.
Historically, we have not provided cash gifts because our buying power multiplies when we can purchase goods in bulk. However, one of our learnings from the pandemic was the impact and efficiency of providing families with cash gifts for their holiday and birthday gifts through sponsorship. This allows each family to use the gifts for what they need most. (Some agencies disburse gift cards instead of cash, and, where giving cash to families is not legal, food baskets are provided.) Many of our families struggle to meet everyday expenses. Our hope is that through these gifts, we can relieve some of the constant pressures that our families experience. (We ensure each sponsored child receives gifts for these occasions, whether or not their sponsor can participate.)
As always, if you’d like your child to receive a special gift just for them, you are always welcome to make an Extra Gift donation (of $50 or more) at any time throughout the year.
(Please note that Extra Gift donations are not available in some locations where we operate.)
Sure, our acronyms can be a little overwhelming, especially because they are used by sponsors and CI staff quite often. Here’s the list of the most frequently-used ones:
You can contact us by phone, email or live chat. We’re happy to help!
We work in 10 countries around the world. Political climate, exchange rates and government support are key factors that influence where we focus our efforts. We choose to work in areas of dense poverty, where we know we can deliver the greatest impact with the most effective resources.
If you recently attended a concert and received a child packet, you were provided with a code that you can use to begin sponsoring that child. Please click here to go to children.org/start and enter your code.
Have questions or need some help? Good news: We’d love to talk with you!
Sorry we missed you!
Our live chat isn’t available right now (check out our hours below). But you can send us an email at children@children.org. Or you can check out our Frequently Asked Questions section to find a quick answer.
