Contact us

get friendly help from Our Care Team

We love hearing from you! That's why we give you lots of ways to get in touch. If you have any questions, please feel free to reach out to our Care Team today!

Talk to a real person.

Toll-free in the U.S.: 800-888-3089
Toll-free from Mexico: 01-800-557-5599
In Kansas City or outside the U.S.: 816-942-2000

Monday - Friday: 7:30 a.m. - 7 p.m. (CT)

Live chat (also a real person):

Oh no, we missed you!

Our live chat isn’t available right now (check out our hours below). But you can send us an email at children@children.org. Or you can check out our Frequently Asked Questions section to find a quick answer.

  • Monday – Friday: 8 a.m. - 4 p.m.CT
  • Saturday – Sunday: Closed

And a few other ways to get in touch ...

(Introverts, we welcome you! Also, people who don't want to talk on the phone.)