Usability testing is a method of gathering real-time feedback to understand how supporters interact with our website. In partnership with UserTesting®, you'll record a live feedback session and simply talk through your observations — good or bad — as you complete a specific task. Capturing your thoughts in the moment is tremendously helpful in creating the best website experience.
You will enter your email address to launch the test - but that’s it. If a usability test requires you to access MyCI, you will be provided with test log-in credentials during the usability test itself. The log-in credentials provided will NOT be associated with your personal account or information.
Absolutely! Take this practice test to familiarize yourself with usability testing. To get started, enter your email address and follow the simple instructions.
Typically usability tests can be completed in under 15 minutes. As with all Sponsor Feedback Panel opportunities, there is no deadline for submission, so you can choose when and where works best for you.
Like all Sponsor Feedback Panel opportunities, you are not required to participate. Gathering your feedback in a variety of ways is important to understanding and creating the best sponsorship experience – we appreciate any way you choose to be involved.
Contact our Care Team at 800-888-3089 or email email@example.com.