Director of IT Product Management

To apply, email your résumé to:
CIresumes@children.org

Reports to: VP of IT
About Children International

Children International is a nonprofit humanitarian organization working to eradicate poverty around the world. At CI, we believe that ending poverty starts with children. Without help, children in poverty become adults in poverty. Our vision is to bring people together to put an end to that through programs focused on health, education, empowerment through life skills and, ultimately, employment. Ours is a unique, long-term, customized approach that allows us to stay with our children for the first two decades of their lives. We’re in it for the long haul because we know that the 200,000 children we support in 10 countries around the world deserve a fighting chance.

Children International’s work is made possible by generous and caring sponsors, donors, corporations, more than 9,000 dedicated volunteers and approximately 1,600 employees. To ensure our programs give children the best possible chance of breaking the poverty cycle, we are elevating our practices for growing our people talent worldwide. That’s where you come in.

Position summary

As the leader of the Product Management Organization, the Director of Product Management must possess sharp product and design sense as well as the ability to identify high value user needs, customer needs and differentiation opportunities. This person must also have a track record of delivering products that users and customers love. This role requires someone who must be able to thrive and succeed in a diverse environment and not be hindered by ambiguity or competing priorities. This means you are not only able to lead a team to develop and drive high-level strategic initiatives, but can also roll up your sleeves, dig in and get the job done. Maturity, strong business judgment, a customer-centric mindset, negotiation skills, ability to influence and analytical talent are essential to succeed in this role.

As an arm of the overall IT governance function, this position requires daily interaction with internal teams to identify and lead product development efforts and functionality that will help deliver on the global strategy of the organization. You will manage a team that acts as the central resource and driving force for the organization's products/programs/portfolios and structured work efforts. This role ensures that the work of the PMO adds value globally, is relevant to the global strategy of the organization, and meets the goals set for the organization by executive management.

Responsibilities

  • Lead team, peers and dotted line relationships through the project lifecycle to deliver development efforts.
  • Regularly interact across functional areas with senior management or executives to ensure unit objectives are met. The ability to influence thinking and gain acceptance of others in sensitive situations is important.
  • Influence and drive continuous improvement of product/solution development lifecycle process, practices and initiatives.
  • Collaborate with business line managers on cross-domain initiatives; track and mitigate product risks, roadmap plans, and detailed specifications.
  • Engage with multiple business stakeholders to ensure clear and concise documentation of planned features as epics and user stories.
  • Collaborate with engineering, marketing, program and data analytics teams to ship new, impactful platform capabilities that accelerate our time to value.
  • Drive collaboration with the team by facilitating workshops and activities, aligning team members on project outcomes, bringing clarity where there is ambiguity, and keeping everyone aligned throughout delivery.
  • Grow and support a talented team of Product Managers who take pride in delivering high-quality high-impact products.
  • Influence and drive continuous improvement of product/solution development lifecycle processes, practices and initiatives.
  • Expected to assess appropriate trade-offs to optimize customer experience, time-to-market, and to clearly communicate goals, roles, responsibilities, and desired outcomes to internal stakeholders and remote teams.
  • Build and maintain relationships with senior leadership and key stakeholders, and act as a trusted advisor.
  • Define, manage and direct the needed end-to-end PMO work effort, which includes leveraging best practices and techniques in identifying, quantifying and tracking the realization of expected benefits defined in business cases.
  • Build consensus and commitment for achieving the organization’s vision.
  • Work with your Product Management team to define and drive product strategy, identifying key outcomes and success metrics.
PERSONAL CHARACTERISTICS & QUALIFICATIONS
  • Bachelor's or master's degree in computer science, information systems, business administration or related field, or equivalent work experience
  • Demonstrated experience in leading diverse teams
  • Experience leading products from early-stage concepts to scale. A technical background is desirable as you will work with some of the brightest architects and engineers; adopt the opportunities to harness this expertise to deliver differentiated products. Comfortable delivering executive level presentations to internal and external audiences
  • Able to make a group of experts work well together; take all the inputs and facilitate efficient decision-making
  • A distinctive blend of business, IT, financial and communication skills (this is a highly visible position with substantial impact)
  • The ability to work backwards from the product customers and have experience launching multiple customer-facing products and features
  • Collaborate effectively with colleagues across the company to ensure alignment with product objectives
  • Effective influencing and negotiation skills in an environment where resources may not be in direct control of this role
  • Excellent analytical, strategic conceptual thinking, strategic planning and execution skills
  • Strong business acumen, including ability to absorb and apply industry, domain-specific knowledge of the enterprise and its business units
  • Deep understanding of current and emerging technologies and how other enterprises are employing them to drive digital business, and how they may be applied to the enterprise to drive digital business
  • Demonstrated ability to develop and execute a strategic resource plan
  • Excellent verbal and written communication skills, including the ability to explain IT concepts and technologies to business leaders, and business concepts to the PMO and Shared Services staff

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