Introducing ... MyCI

quick tips for navigating MyCI

MyCI is the online hub of all things sponsorship- and giving-related. Go ahead and take a quick look at everything MyCI offers you.

Click on any question at the right to be taken to the answer.

What do you think? Tell us here!

How do I pay my sponsorship?
How do I make an extra gift?
How do I make a contribution?
How do I write a letter to my kid?
How do I update my autopay?
How do I view my giving history?
What are some cool new features?

3 ways to pay for sponsorship

1. Not on autopay? Use the easy-pay button

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2. On autopay? Go to My Giving > sponsorship contribution

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3. On autopay? Go to My Kids > Giving > sponsorship contribution

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2 ways to make an extra gift

1. My Giving > extra gifts > learn more (Then you can edit the amount.)

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2. My kids > Give > extra gifts > learn more (Then you can edit the amount.)

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How to make a contribution

Dashboard > My Giving > scroll to see ways to give

If you’d like to give a birthday gift, we’ll notify you when your child’s birthday is coming up. Or, if you’re on autopay, you can set up your contribution to be withdrawn on the 5th day of the month prior to the birthday.

If you’d like to give a gift for Christmas, we’ll send you a reminder in November. Or, if you’re on autopay, you can set up your contribution now to be withdrawn on the 5th of December.

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2 ways to write to your kid

1. Dashboard > Message center > yellow button

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2. Dashboard > My kids > write > scroll to "Send a Letter" or "Send a Card"

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2 ways to update autopay

1. Dashboard > Account settings > My autopay & payment options > Manage my autopay settings (for those on autopay already) OR Add autopay (if you’re not on autopay)

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2. Dashboard > My Giving > manage autopay

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2 ways to view giving history

1. Dashboard > Account Settings > my giving history

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2. Dashboard > My giving > giving history

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Check out some of the cool new features below!

Easy-to-use dashboard (especially on mobile!)

You'll see a photo of your sponsored kid, plus all the sections available in the current My Account.

More info about your sponsored kid

Learn more about her country, the in-country team supporting her and the specific programs available to her age group.

Photos & letters from previously sponsored kids

You’ll be able to access photos and letters from kids you sponsored who have now left the program or graduated.

Simplified writing experience

We’ve improved the letter- and card-writing process, making it easier to use on both your smartphone and computer.

All messages housed in one place

You’ll now see all the letters from your kid, drafts you’ve written and notifications from CI in the Message Center.

An easier way to update your info

You can manage your personal info, update payment methods, view giving history and get tax receipts all in one place.