Scrum Master

To apply, email your résumé to:

Reports to: Product Management Director
About Children International

Children International is a nonprofit humanitarian organization working to eradicate poverty around the world. At CI, we believe that ending poverty starts with children. Without help, children in poverty become adults in poverty. Our vision is to bring people together to put an end to that through programs focused on health, education, empowerment through life skills and, ultimately, employment. Ours is a unique, long-term, customized approach that allows us to stay with our children for the first two decades of their lives. We’re in it for the long haul because we know that the 200,000 children we support in 10 countries around the world deserve a fighting chance.

Children International’s work is made possible by generous and caring sponsors, donors, corporations, more than 9,000 dedicated volunteers and approximately 1,600 employees. To ensure our programs give children the best possible chance of breaking the poverty cycle, we are elevating our practices for growing our people talent worldwide. That’s where you come in.

Position summary

As Scrum Master, you will support Children International’s MS Dynamics migration program, a team passionate for technology that strives to build well-architected and effective solutions for our staff, sponsors and children around the globe. This role will report to the Product Management Director.


  • Keep the team focused on the current sprint and achieving sprint goals
  • Remove impediments for the team and escalate appropriately
  • Foster team’s self-organization and build a safe environment
  • Coaches team in agile and scrum
  • Help the team learn from its experiences
  • Shared accountability for success of program delivery
  • Facilitate all scrum ceremonies as requested or required
  • Coach the team on writing effective user stories, acceptance criteria, definition of done and story splitting
  • Guide the team in establishing normalized estimates and how to estimate features and capabilities
  • Partner with product owners to ensure backlog is groomed and prioritized, and stories are in a ready state prior to planning
  • Partner with the product owner and business owners to conduct release planning and product roadmap activities
  • Assess the agile maturity of the team and incept and implement improvements
  • Help the team effectively utilize tools (ADO) for sprint artifacts such as burn downs, task reports, tagging and flagging of user stories and sprints
  • Produce reports on team performance. Use data and metrics to provide information regarding team health: people, process, progress and overall satisfaction to all stakeholders
  • Assist with communications; improving transparency and radiating information
  • Manage budget and report on program financials
  • Bachelor's degree or equivalent IT work experience
  • Experience as a scrum master in a software development or IT organization
  • Scrum Master Certification
  • Experience with Dev Ops tools such as ADO and Jira
  • Experience with CRM and/or ERP projects is ideal but not required
  • Participated in an agile transformation
  • Understand product planning in an inspect and adapt environment
  • Demonstrated skills and knowledge of servant leadership, facilitation, situational awareness, conflict resolution, continuous improvement, empowerment, and increasing transparency
  • Works well under pressure and can shift between the big picture and short term goals, knowing when to focus on each
  • Analytical and problem-solving skills with a high attention to detail
  • Strong organizational skills
  • Strong communications skills
  • Ability to facilitate discussion, decision-making, and conflict resolution
  • Determination, and perseverance, knowing when to take a position and take action accordingly

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