To apply, email your résumé to:
ciresumes@children.org
Children International is a nonprofit humanitarian organization working to eradicate poverty around the world. At CI, we believe that ending poverty starts with children. Without help, children in poverty become adults in poverty. Our vision is to bring people together to put an end to that through programs focused on health, education, empowerment through life skills and, ultimately, employment. Ours is a unique, long-term, customized approach that allows us to stay with our children for the first two decades of their lives. We’re in it for the long haul because we know that the 200,000 children we support in 10 countries around the world deserve a fighting chance.
Children International’s work is made possible by generous and caring sponsors, donors, corporations, more than 9,000 dedicated volunteers and approximately 1,600 employees. To ensure our programs give children the best possible chance of breaking the poverty cycle, we are elevating our practices for growing our people talent worldwide. That’s where you come in.
The bilingual service desk analyst serves as first point of contact for all things IT for Children International staff. They fulfill IT requests and resolve incidents. The service desk analyst must work in a timely and efficient manner while ensuring attendance, quality and customer service metrics are met. They interact with the staff they support via multiple means including chat, email, and phone calls.
CHARACTERISTICS:
Areas of experience must include:
Education Requirements and Experience:
