To apply, email your résumé to:
resume@children.org
Children International
2000 East Red Bridge Road
Kansas City, MO 64131
Children International is a nonprofit humanitarian organization working to eradicate poverty around the world. At CI, we believe that every child matters and that it is simply unacceptable that over a billion children live in poverty. The CI approach is to invest in our kids and youth by providing a safe place, a caring team and a path out of poverty through programs in health, education, empowerment and employment. We provide this support for 220,000 children in 13 agencies working in 10 countries around the world.
The work Children International does on behalf of children in poverty is funded primarily through a one-to-one sponsorship model. We are transforming our funding model to dramatically increase the support we provide our kids. Additionally, we are taking our programs from good to great by elevating our people systems and practices worldwide. That’s where you come in.
The technical support analyst serves as first point of contact for IT service desk incidents and requests from our customers and provides resolution. The support analyst must work in a timely and efficient manner while ensuring attendance, quality and customer service metrics are met. They will receive requests via phone calls, direct contact and our service desk system.
